Services

 

Agility Healthcare Solutions (AHS) provides comprehensive, results-driven training and consulting
services tailored to meet the evolving needs of healthcare organizations.
 Customer Service Excellence in Healthcare
AHS delivers in-depth, comprehensive customer service training designed specifically for
healthcare teams. This program empowers staff to enhance patient and family experiences
through compassionate communication, cultural sensitivity, and professional responsiveness.
 Hospice Marketing & Oncology Referral Growth Training
AHS offers a specialized training program to equip hospice marketing teams with the tools,
strategies, and insights needed to increase referral volume—while strategically targeting
oncology providers to grow cancer-related referrals. This customized training blends healthcare
market analytics, provider relationship-building strategies, and oncology-specific outreach
methods to drive sustainable referral growth.
 Interactive Diversity, Equity, and Inclusion (DEI) Training
AHS facilitates engaging and interactive DEI sessions to help organizations create more inclusive,
equitable, and culturally responsive environments. These trainings explore the impact of
systemic bias and equip teams to implement real-world solutions.
 Provider De-escalation Training
AHS conducts provider de-escalation training focused on safely and effectively resolving
conflicts or emotionally charged situations involving patients or families. This training enhances
communication skills, emotional regulation, and situational awareness to ensure quality care
under pressure.
 Workplace Solutions for Culture & Productivity
Through solution-focused coaching, AHS educates organizations on micro and macro-level
workplace issues that affect morale, communication, and productivity. We help identify barriers
and build strategic action plans to foster healthier, more effective teams.
 Employee Assistance Program (EAP) Consulting
AHS offers confidential EAP consulting services delivered by a licensed, independent clinician.
These voluntary, work-based programs provide support for stress management, life transitions,
grief, depression, anxiety, and other mental health concerns. Services include short-term
counseling, referrals, and assessments—at no cost to the employee—supporting both personal
well-being and workplace performance.

  Navigation and Education 

AHS offers comprehensive Navigation and Education services designed to guide patients and their families through every stage of the healthcare journey, including oncology and other complex medical settings, by providing personalized support, clear information, and assistance in accessing resources and care options.

 

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Licensure Support Services

Specializes in the customized study sessions for Master Level Social Workers preparing for the LMSW

exam.  Supervises individuals in preparation for the state of Georgia Licensed Clinical Social Work exam

Hourly rate given during initial consultation for all services.